Insurance Information

Patients should expect to cover their co-pay, herbs and any non-covered services, or any deductible, at the time of service. We prefer treatment payment at the time of service, and realize this can be a hardship for some patients. We are willing to bill your insurance for you and wait for payment. Billing your insurance provider is done as a convenience to you. You are ultimately responsible for any charges for services at Acupuncture Center of Portland. Insurance companies can deny claims for a variety of reasons. If this occurs, the unpaid balance on your account is due and payable upon denial by your insurance company.

The insurance providers listed below regularly offer coverage for acupuncture. Each insurer has many plans and yours may not cover acupuncture. Insurers not listed may offer coverage. It is best to check on your insurance plan’s acupuncture coverage to get the most accurate, up-to-date information.

Insurers that may offer acupuncture coverage include:

• Automobile insurance companies, after an accident.

  If you’ve been in a car accident and your treatment is for injuries sustained in the accident, you’re almost always covered 100%. This is true provided the accident has been within the last year and you haven’t used more than $15,000 of paid medical benefit. If you’re outside these parameters on a car accident case, please discuss your situation with me before your first treatment if you are not planning on paying at the visit, and you do not have any secondary insurance that will cover you.

• American Specialty Health (ASH)

• Council for Affordable Quality Healthcare (CAQH)

• Providence Health Plans

• Aetna

• Cigna

• BlueCross BlueShield

• (OHP/Care Oregon: ONLY WITH Primary Care Provider PRE-AUTHORIZATION & REFERRAL! You must visit your doctor to see if you qualify.)

Most major heath insurers now have some coverage for acupuncture services. Some insurers prefer (or require) our office submit claims for you. This is particularly true if you have acupuncture coverage by practitioners in a Preferred Provider panel on which we are named.

If you would like us to work with your insurance company, please make sure to:

• Check your acupuncture coverage by contacting your insurance provider before your first visit.

• Present your insurance card immediately upon arrival at your first appointment.

• If you have any questions about your coverage, or how payment will work for your treatment, please ask us at your earliest opportunity so we can clarify any issues.